Draft for legal review. This text describes how Foliate works today and has not yet been reviewed by a lawyer.
Refunds and cancellation
Last updated 9 November 2026
Paid plans are not on sale yet. This page says how cancellation and refunds will work when they are, so you know before you ever pay.
1. Right now
Nothing is charged in this version. Pro is available only through a single-use access code, and a code has no cash value, so there is nothing to refund. See the Terms and Conditions for how codes work.
2. When paid plans start
- You will see the price, the billing period and any tax before you pay.
- You can cancel at any time from the Plans page. Cancelling stops the next renewal, and Pro stays active until the end of the period you paid for.
- After cancelling, your account returns to Free and keeps everything you wrote.
3. Refunds
We will state the refund window here and at checkout before payments are switched on. Our intention is a simple one: if you pay by mistake, or the app does not do what we said it would, write to us within 7 days and we will refund that payment. Where the law gives you a right to a refund, that right always applies.
4. School plans
School plans are agreed in writing with the school, including price, length and cancellation. The terms of that agreement come first.
5. How to ask
Write to foliatecom@gmail.com with the email or reference you paid with. We will reply within 7 days.